FLEXMODE COOKIE POLICY

Effective Date: April 19, 2026

This Cookie Policy explains how Flexmode Florida, LLC (“Flexmode,” “we,” “us,” or “our”) uses cookies and similar technologies on our websites, mobile applications, and related online services (collectively, the “Services”). It also explains your choices regarding these technologies.

For more information about how we process personal information, please see our Privacy Policy.

1. What Are Cookies?

Cookies are small text files that are placed on your browser or device when you visit a website or use an online service. They are widely used to make websites work, improve user experience, and provide information to website owners.

Cookies can be:

  • Session cookies: temporary cookies that are deleted when you close your browser.
  • Persistent cookies: cookies that remain on your device for a set period or until you delete them.

We also use similar technologies, such as:

  • Pixels (web beacons): small code snippets that allow us or third parties to understand how you interact with the Services or with emails.
  • SDKs (software development kits): used in our apps to enable features and analytics.
  • Local storage: used by browsers and apps to store data locally on your device.

In this Policy, we refer to all these technologies collectively as “cookies.”

2. How We Use Cookies

We use first-party and third-party cookies for several purposes:

  • Strictly Necessary Cookies
  • Performance and Analytics Cookies
  • Functionality Cookies
  • Advertising and Marketing Cookies

2.1 Strictly Necessary Cookies

These cookies are essential for the operation of the Services and cannot be turned off in our systems. They are usually set only in response to actions you take, such as:

  • Logging in and authenticating your account.
  • Maintaining your session as you navigate the site or app.
  • Enabling security features and helping us detect malicious activity.
  • Remembering privacy and cookie preferences.

Without these cookies, the Services (or parts of them) may not function properly.

2.2 Performance and Analytics Cookies

These cookies help us understand how users interact with the Services so we can measure and improve performance. They allow us to:

  • Count visits and traffic sources.
  • Understand which pages or screens are most and least popular.
  • See how users move around the site or app.
  • Diagnose errors and improve stability and speed.

We may use third-party analytics providers (such as Google Analytics), which place their own cookies to collect information about your use of the Services in an aggregated or pseudonymous form. This helps us understand usage patterns without directly identifying individual users.

2.3 Functionality Cookies

These cookies allow the Services to provide enhanced features and personalization. They may be set by us or by third parties whose services we have added to our pages or app. They can be used to:

  • Remember your preferences (such as language, location, or default view).
  • Keep track of your Event filters, saved venues, or preferred sports.
  • Provide customized content based on your prior interactions.

If you disable these cookies, some or all of these features may not function properly.

2.4 Advertising and Marketing Cookies

We may use cookies to help deliver relevant marketing and advertising, and to measure the effectiveness of our campaigns. These cookies may be set by us or by our advertising partners. They can be used to:

  • Show you ads for Flexmode on other websites or apps.
  • Limit the number of times you see an ad.
  • Measure the performance of ads and campaigns.
  • Build audiences for our own advertising (for example, to reach people with similar interests).

Where required by law, we ask for your consent before placing non-essential advertising cookies. You can withdraw your consent at any time as described in Managing Cookies and Preferences below.

3. Cookies We Use

The types of cookies we use may include:

  • Authentication and Security Cookies: to log you in, keep your session secure, and help prevent fraud and unauthorized access.
  • User Experience Cookies: to remember your settings, such as preferred city, time zone, or sport categories.
  • Analytics Cookies: to understand how users discover, browse, and use Events, clubs, and content on Flexmode.
  • Marketing and Retargeting Cookies: to show you Flexmode promotions or Event recommendations on third-party platforms and to measure campaign performance.

The specific cookies and their lifespans may change over time as we improve and update our Services, but they generally fall into the categories described above.

4. Do We Use Third-Party Cookies?

Yes. In addition to our own cookies, we may allow certain third parties to place cookies on your device to:

  • Provide analytics and measurement services (for example, page views, time on site, app crashes).
  • Help deliver and measure our own advertising on other websites or apps.
  • Integrate with third-party services you use, such as social media share buttons or embedded content.

These third parties may use the information collected through their cookies in accordance with their own privacy and cookie policies. We encourage you to review those policies for more information about how they process data.

5. Managing Cookies and Preferences

You have several options to manage or control cookies.

5.1 Browser Controls

Most web browsers allow you to:

  • View which cookies are stored and delete them.
  • Block third-party cookies.
  • Block all cookies.
  • Set preferences for certain websites.

The methods for managing cookies vary by browser. You can usually find cookie settings in the “Options,” “Settings,” or “Preferences” menu of your browser. Refer to your browser's help documentation for more details.

If you choose to block or delete cookies, the Services may not function correctly, and certain features may be unavailable.

5.2 Mobile Device Settings

Your mobile operating system may provide options to control how apps use certain types of device identifiers or tracking technologies. Check your device settings for privacy and advertising options.

5.3 Flexmode Controls (Where Available)

Where legally required or appropriate, we may display a cookie banner or preference center when you first visit the site or after certain changes. These tools may allow you to:

  • Accept or reject non-essential cookies.
  • Adjust your preferences for analytics and advertising cookies.
  • Withdraw consent you previously gave.

Your choices may apply only to the specific browser or device where you set them. If you use multiple devices or browsers, you may need to set your preferences on each one.

5.4 Opt-Out of Targeted Advertising

You may be able to opt out of receiving interest-based ads from certain third parties by using industry tools (where available in your region), such as:

  • The Network Advertising Initiative (NAI) opt-out page.
  • The Digital Advertising Alliance (DAA) opt-out tools.

Please note that opting out does not mean you will stop seeing ads; it means the ads you see may be less tailored to your interests.

6. Do Not Track and Global Privacy Controls

Some browsers offer a “Do Not Track” (DNT) signal or similar mechanisms intended to indicate your preference regarding tracking. At this time, we do not respond to DNT signals.

Where required by law, we may recognize certain browser-based opt-out signals, such as Global Privacy Control (GPC), for limiting sharing of personal information for targeted advertising, as described in our Privacy Policy.

7. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, the cookies we use, or legal requirements. When we make material changes, we will:

  • Update the “Effective Date” at the top of this Policy; and
  • Provide additional notice where required (for example, via a banner, in-app message, or email).

Your continued use of the Services after the effective date of any changes means you accept the updated Cookie Policy. If you do not agree, you should adjust your cookie settings and/or stop using the Services.

8. Contact Us

If you have questions about this Cookie Policy or our use of cookies and similar technologies, please contact us:

Flexmode Florida, LLC
Attn: Privacy / Cookie Policy
80 SW 8th ST
Miami, 33130, USA
Email: privacy@theflexmode.com
Support: https://www.theflexmode.com/support

We will do our best to respond in a timely manner consistent with applicable laws.